A massage chair may help relieve muscle tension and temporary back discomfort by promoting circulation and reducing muscle tightness. Many users find that massage chairs can help ease everyday soreness and stiffness. However, a massage chair is not a substitute for medical treatment. If you have chronic or severe back problems, consult a healthcare professional before using a massage chair.
Frequently Asked Questions
1.General Questions
2.Product-Specific Questions
3. Orders & Services
General Questions
1.Is a massage chair good for back pain?
2.What Height and Weight Range Is Suitable for Our Massage Chairs?
Recommended user height: approximately 5'0"–6'3"; maximum weight capacity: 330 lbs. Please check the individual product page for model-specific specifications.
3.How Often Should I Use a Massage Chair, and How Long Should Each Session Last?
If you are new to using a massage chair, we recommend starting gradually with 10–15 minutes per session, two to three times a day. As your body becomes accustomed to the massage and you become more familiar with your preferred routine, you can gradually increase the session duration and frequency.
For regular users, we find that one massage session of around 30 minutes per day is an ideal routine for enjoying the benefits of regular massage.
4.What Is The Minimum Dimension Is The Door to Fit The Chair?
About 30'', remove the package is 29.92''.
5.Does The Massage Chair Have Little Wheels on The Bottom?
It has two wheels on the back for ease of moving.
6.Does This Massage Chair Arrived Fully Assembled?
It is 95% assembled, only need to set up the 7-inch LCD Screen.
Product-Specific Questions
1.What Is the OTA System on the R8089 Pro?
OTA System is a modern Internet cloud technology service that allows you to upgrade massage chair software and remotely add automatic massage programs, etc.
2.Why Choose the BOSSCARE GR8676 Massage Chair?
The GR8676, BOSSCARE's pinnacle of luxury massage chair. Packed with cutting-edge features, it boasts 24 diverse auto-modes, 6 massage techs, AI voice and APP control, unique 4D roller for customizable motion depth, and a hyper-wrapped weightless recliner with full air pillows, feeling like an astronaut.
Orders & Services
1.Is There Room-of-Choice or White Glove Service?
Yes, we have. All of our shipping and delivery costs are free of charge, and If you need ROC Service or White Glove Service, please select which one delivery you like on the checkout page, after you placed your order, we recived your choosen and will arrange it. (Only U.S.)
2.Does The Price on Our Website Include Taxes, Shipping, and Installation?
Yes, our final sale price is all included taxes, shipping fees, and no extra fees for massage chair. Our massage chair is all-in-one, don't need to install. It is ready to use right out of the box. Only R8089 and R8089 Pro's LCD screen must be installed.
3.What After-Sales Service and Warranty Do You Provide?
All massage chairs come with a 3-year warranty covering eligible product issues. During the warranty period, our customer support team provides technical assistance to help troubleshoot and resolve covered issues.
Replacement parts and other warranty services are provided according to the applicable warranty terms.
4.Can I Try the Product Before Deciding Whether to Keep It?
Yes. Our 45-day return period allows you to set up and use the massage chair to evaluate its comfort and massage experience.
If you decide that the chair isn't the right fit for you, you may request a return within 45 days, provided the chair is returned in like-new condition and meets our return requirements. We recommend keeping the original packaging throughout the return period.
5.Who pays for return shipping?
For returns due to personal preference, such as a change of mind or the massage experience not being the right fit, the applicable return shipping cost is the customer's responsibility.
EASPEARL will help arrange the return freight, and the applicable shipping cost will be deducted from your refund. Because massage chairs are oversized items, return freight costs may be several hundred dollars.
6.Where can I find the full return policy details?
You can view our complete Return Policy under the "SUPPORT" section on our website.
7.What’s the difference between Metropolitan and CEVA shipping?
Both shipping options offer the same service standards. The only difference is delivery time:
Metropolitan: 10–20 business days, depending on warehouse-to-address distance.
CEVA: 6–12 business days, depending on warehouse-to-address distance.
Couldn’t Find Your Answer? Ask Us Questions!
PRE-SALE: sale@easpearl.com
AFTER-SALE: support@easpearl.com
We will answer any questions you have, don’t hesitate to contact us immediately. We will reply you within 24 hours.
AFTER-SALE: support@easpearl.com
We will answer any questions you have, don’t hesitate to contact us immediately. We will reply you within 24 hours.
