Shipping Policy
Delivery time
Before shipping, we will do a strict quality inspection and careful packing. The processing time for orders is usually within 2 business days.
Arrival time
We have warehouses located in both the western and central regions of the United States, enabling us to deliver your massage chair straight to your doorstep through local couriers such as R+L / ABF / Roadrunner, and others.
Delivery time ranges from 2 to 10 days depending on the destination's zip code for addresses within the USA.
For shipping addresses outside of the USA, delivery time may vary from 35 to 45 days depending on the zip code of the destination address. For example, the product only takes about a week to be shipped to Canada.
Shipping Costs
Currently, all products on our website are shipped free of charge. If you need extra ROC service (includes: inside/liftgate/appointment service), after you place order, plz send your order number and zip code to our offcial contact email: sale@easpearl.com, we will arrange it for you free of charge.
Payment Method
- Currently our website supports payment methods: Payoneer / Paypal Checkout.
Notice
- Due to the heavy and bulky nature of the massage chairs and products, we are selling to the United States & Canada with free shipping and other regions will be charged.
- Please pay attention to answering the truck company's call to make an appointment for delivery
- If you find that the outer packaging is seriously damaged when you receive the product, please take a photo, leave a certificate, and send email to support@easpearl.com us as soon as possible to solve it.
- We are focused on serving the US & Canada markets for now.
